(Senior) Operations Engineer (f/m/x) - Charging Network Technology

Permanent Employment, Full-time
Main location: Germany Office Dortmund
Remote work also possible from: Germany Office Munich

Your mission

  • Ensure high availability and high level of quality of IONITY’s HPC Network
  • Perform technology review on operational behalf for new charging infrastructure, software, tools and systems to ensure seamless operations of the IONITY Network
  • Provide learnings, insights and guidelines concerning troubleshooting of IONITY’s HPC Network towards the IONITY team and external support
  • Collect and Manage requirements for optimization of IT-systems and supporting IT-tools (internal and external  
  • Support in regards of data analysis concerning operation of IONITY’s HPC Network  
  • Support  the team in Knowledge management by sharing insights as well as updates and structuring information required for different kind of consumers  
  • Support IONITY Operations with technical analysis and problem solving for the IONITY Network  
  • Perform Quality analysis of the IONITY Network and check reports provided by suppliers

Your profile

  • Education as engineer (preferred Electrotechnical or IT background)  
  • Long term experience in operating and analyzing charging infrastructure or comparable technology/networks  
  • High level of knowledge concerning charging-infrastructure/ -technology and power electronics  
  • High competency in data analysis and reading/understanding statistics  
  • Experience in remote analysis and resolution of technical issues via remote access  
  • Good Level of knowledge concerning IT-Systems and communication technology  
  • Very good technical analyzing skills  
  • High competency in sharing knowledge  
  • Professional experience in following up on quality issues  
  • Strong communication skills in English 
  
You are the right person for this job if:
  • You have huge interest in technology and affinity for IT tools   
  • You have experience in charging technology as well as OCPP communication and internet protocols  
  • You have experience with backends, ticket tools, asset management tools, etc.  
  • You are experienced in knowledge management and like sharing knowledge or training people   
  • You are a team player and contribute to a pleasant working atmosphere with fun at work  
  • You like to test features and functions implemented according to teams requirements  
  • You like to analyze issues based on data and like to challenge quality in data sources  
  • You have very good written and spoken English language skills

Why us?

We are a team of uncomplicated, cosmopolitan and fairly smart people who see change as an opportunity and enjoy helping to shape a future market with great pressure and enthusiasm. If you are fascinated by electric mobility, and you want to be part of an international team, please apply - we are happy to receive your application!

What we offer: 

  • Trust-base working time: You organize and determine your working hours by yourself
  • Flexible and remote working: Compatibility of family/hobby and job
  • Generous vacation policy: You also have additional days for special occasions
  • Annual individual training budget: You decide together with your supervisor how you would like to continue your training
  • Freedom for creativity: Flat hierarchies, your opinion counts
  • You culture: We promote an open corporate culture
  • Multicultural environment/diversity: 28 nationalities are already employed with us
  • We know what we do, we are not only professional on slide-decks

Apply