For an even better charging experience: IONITY partners with &Charge
With &Charge’s e-mobility app, you can help us to improve the charging experience.
With &Charge’s unique e-mobility app, drivers of electric cars can rate our EV charging infrastructure in Europe and help us improve the charging experience. By completing some “Challenges”, our customers are giving extensive feedback – including about functionality, potential problems, or the cleanliness of the charging stations. Each successfully completed challenge is rewarded with &Charge kilometres (1 &Charge kilometre = €0.08), which can also be redeemed for charging services or other rewards.
“The collaboration with &Charge is an important component of our quality assurance: feedback related to our charging stations is fed into our systems in a structured way via an interface. We can then evaluate potential issues and act quickly. The crowdsourcing approach taken by &Charge helps us to intensify the relationship with our customers across borders and to benefit from the daily experiences of the community,” says Frank Plaschka, Head of Marketing, Brand & Communications at IONITY.
“This collaboration is a huge milestone for us and we are proud that it is with IONITY, Europe’s leading High Power Charging network for electric vehicles. &Charge is the leading platform, combining user engagement with value-added services to really make a difference. We enhance the overall charging experience for the EV driver and provide the IONITY network with comprehensive benefits in terms of uptime, operational costs and quality of stay,” says Simon Vogt, CSO and Co-founder of &Charge.
At the beginning of the partnership, the challenges can be undertaken in Germany, Austria, Switzerland, the Netherlands, Belgium, the UK, Sweden, Norway, Denmark, France, Spain and Italy. Additional markets are in preparation and will be rolled out step by step.