Operations Manager (Network) Technology (f,m,x)

Permanent Employment, Full-time, Germany

Your mission

  • Ensure high availability and quality of charging network  
  • Ensure effficient operations processes  
  • Support IONITY Operations with technical analysis and problem solving for the IONITY Network  
  • Steering of external partners for operating IONITY's HPC Network  
  • Ensure 360°-Monitoring of IONITY HPC Network (Backend-systems, Hardware & Communication)  
  • Support IONITY in regards of data analysis concerning HPC Network Operation  
  • Processing of tool requirements for Backends and supporting tools (internal and external)
Your profile

  • Education as engineer or very experienced technician (preferred Electrotechnical or IT background)  
  • Long term experience in operating charging infrastructure or comparable technology/networks  
  • High level of knowledge concerning charging infrastructure/charging technology and power electronics  
  • High competency in data analysis and reading/understanding statistics  
  • Good Level of knowledge concerning IT-Systems and communication technology,  
  • Very good technical analyzing skills,  
  • High competency in sharing knowledge,  
  • Strong communication skills in English  
  • Professional experience in escalation management & SLA-tracking 
 
You are the right person for this job if:
  • You have huge interest in technology and affinity  for IT tools   
  • You are dedicated to process improvement and have proper process management skills  
  • You are a team player and contribute to a pleasant working atmosphere with fun at work  
  • You are experienced in Project management and introduction of IT Tools  
  • You have experience with backends, ticket  tools, asset management tools, etc  
  • You like to manage and track Network related SLA with partners and suppliers  
  • You have very good written and spoken English language skills
Why us?

We are a team of uncomplicated, cosmopolitan and fairly smart people who see change as an opportunity and enjoy helping to shape a future market with great pressure and enthusiasm. If you are fascinated by electric mobility, and you want to be part of an international team, please apply - we are happy to receive your application!

WHAT WE OFFER:

  • Trust-base working time: You organize and determine your working hours by yourself
  • Flexible and remote working: Compatibility of family/hobby and job
  • Generous vacation policy: You also have additional days for special occasions
  • Annual individual training budget: You decide together with your supervisor how you would like to continue your training
  • Dog-friendly office: Your dog is very welcome
  • Employee discounts: Member of Corporate Benefits
  • Freedom for creativity: Flat hierarchies, your opinion counts
  • You culture: We promote an open corporate culture
  • Multicultural enviroment/diversity: 28 nationalities are already employed with us
  • Employee events: Summer parties, Christmas parties, etc.
Apply