Field Service Technician (f,m,x) Northern Norway/Sweden
Permanent Employment, Full-time, Norway Office Oslo
Your mission
The IONITY Operations team is looking to hire a Field Service Technician, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. An ideal home office base would be around Trondheim or other northern Norway/Sweden areas.
Responsibilities:
- Provide technical support in order to minimize system downtime
- Onsite root cause analysis, service, repair and maintenance actions
- Ordering and handling of spare parts for our HPC stations
- Debug systems and perform remote diagnostics on field failures by reviewing data logged
- Support in developing processes, documentation and diagnostic knowledge for standard service actions
- Recognize trends and patterns in field failures and feedback to the central team to drive improvements
- Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place
Your profile
- Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome
- Switching permit for medium voltage devices / transformers
- Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment
- The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected
- Availability for off-hours calls and work
- Technical degree in Electrics or equivalent
- Ability to work and communicate effectively with external service providers
- Written and oral communications skills in english and norwegian/swedish. Additional European languages a plus
- Strong ability to be self-directed and work independently, with strong organization and documentation skills
- Exceptional capacity for managing simultaneous activities and challenges
- Skilled with common workplace and database software (MS Office)
- Ability to read and interpret mechanical drawings and electrical schematics
Why us?
- Strong international team
- Be at the egde of High Power Charging in Europe
- Attractive salary package
- Service car