Field Service Technician (f,m,x) Northern Norway/Sweden

Permanent Employment, Full-time, Norway Office Oslo

Your mission

The IONITY Operations team is looking to hire a Field Service Technician, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. An ideal home office base ​would be around ​Trondheim or other ​northern Norway/Sweden areas.

  • Provide technical support in order to minimize system downtime  
  • Onsite root cause analysis, service, repair and maintenance actions  
  • Ordering and handling of spare parts for our HPC stations  
  • Debug systems and perform remote diagnostics on field failures by reviewing data logged  
  • Support in developing processes, documentation and diagnostic knowledge for standard service actions  
  • Recognize trends and patterns in field failures and feedback to the central team to drive improvements 
  • Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place
Your profile

  • Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome
  • Switching permit for medium voltage devices / transformers  
  • Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment  
  • The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected  
  • Availability for off-hours calls and work  
  • Technical degree in Electrics or equivalent  
  • Ability to work and communicate effectively with external service providers  
  • Written and oral communications skills in english and norwegian/swedish. Additional European languages a plus  
  • Strong ability to be self-directed and work independently, with strong organization and documentation skills  
  • Exceptional capacity for managing simultaneous activities and challenges
  • Skilled with common workplace and database software (MS Office)  
  • Ability to read and interpret mechanical drawings and electrical schematics
Why us?

  • Strong international team  
  • Be at the egde of High Power Charging in Europe  
  • Attractive salary package  
  • Service car