Field Service Technician (f,m,x) Western France

Permanent Employment, Full-time, France

Your mission

The IONITY Operations team is looking to hire a Field Service Technician, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. With a home office base available ​in Western France.

Responsibilities:

  • Provide technical support in order to minimize system downtime
  • Onsite root cause analysis, service, repair and maintenance actions
  • Ordering and handling of spare parts for our HPC stations
  • Debug systems and perform remote diagnostics on field failures by reviewing data logged
  • Support in developing processes, documentation and diagnostic knowledge for standard service actions
  • Recognize trends and patterns in field failures and feedback to the central team to drive improvements.
  • Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.
Your profile

  • Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome
  • Switching permit for medium voltage devices / transformers
  • Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment
  • The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.
  • Availability for off-hours calls and work
  • Technical degree in Electrics or equivalent
  • Ability  to work and communicate effectively with external service providers.
  • Written and oral communications skills in English and French. Additional European languages a plus.
  • Strong ability to be self-directed and work independently, with strong organization and documentation skills. ·
  • Exceptional capacity for managing simultaneous activities and challenges. ·
  • Skilled with common workplace and database software (MS Office)
  • Ability to read and interpret mechanical drawings and electrical schematics
Why us?

  • Strong international team
  • Be at the egde of High Power Charging in Europe
  • Attractive salary package
  • Technical Company Car
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