PRIVACY POLICY

Effective as of: September 2020

Manage your consents
 

1. Subject of this data protection declaration

Thank you for your interest in our Internet presence and our offers on these websites.

The protection of your personal data (hereinafter referred to as "data") is a major and very important concern for us. In the following, we would therefore like to inform you in detail about which data is collected during your visit to our website www.ionity.eu as well as the subdomains and the use of our offers there and how these are processed or used by us in the following. Furthermore, we would like to inform you about the rights you are entitled to and the technical and organisational protective measures we have taken with regard to the processing of your data.

 

2. Name and address of the data controller and service provider

Responsible in terms of the basic data protection regulation (DSGVO) and at the same time service provider in terms of the German Telemedia act (“Telemediengesetz” -TMG) is IONITY GmbH, Moosacher Straße 84, 80809 Munich, Germany, see our imprint.

Please address any questions or comments about this privacy policy or about data protection in general to the above address or by e-mail to datenschutz@ionity.eu.

You can contact our data protection officer as follows:

IONITY GmbH
Data protection officer
Moosacher Strasse 84
D-80809 Munich, Germany

datenschutz@ionity.eu

 

3. Collection and use of your data

The extent and nature of the collection and use of your data differs depending on whether you visit our website only to retrieve information or whether you use offers on our website which require you to provide further data about yourself, for example when using our contact form

a.    Informational use

For the purely informational use of our website, it is generally not necessary for you to provide personal data.

Rather, in this case we only collect and use the data that your internet browser automatically transmits to us, such as

  • Date and time of access to one of our Internet pages
  • Your browser type
  • the browser settings
  • the operating system used
  • the amount of data transmitted and the access status (file transmitted, file  not found etc.) and
  • Your IP address.

We process these data during an informational visit exclusively in a non-personal form. This is done to enable you to use the Internet pages you have called up and to be able to check whether our web pages are displayed optimally.

In this context, your IP address will be stored in the log for 60 days to enable conclusions to be drawn and security gaps to be closed in the event of security-relevant incidents such as hacking attacks. After 60 days, your IP address will be removed from the logs by a tool implemented by the web server operator ("Webalizer") completely and irreconstructively.

The processing is carried out on the legal basis of Art. 6 Para. 1 S. 1 f) GDPR and in our interest to be able to display our website reliably and as trouble-free as possible.

b.    Use of the contact form

If you wish to contact us using the contact form provided on our website, we will collect the following data from you:

  • The category of your request (e.g. "Press, Media, General Information", "Jobs & Internships", "Partnerships & Cooperation", "Purchasing & Suppliers", "Technology", "Network & Locations", "Data Protection" or "Other")
  • Your name
  • Your company (optional)
  • Your e-mail address
  • Your message to us

We use this data to answer your e-mail enquiry. In this context, we use the category of your enquiry to be able to assign your enquiry internally according to your request.

Insofar as your enquiry relates to an existing contractual relationship or you are interested in concluding a contract, the data processing is carried out on the legal basis of Art. 6 Para. 1 S. 1 b) GDPR (contract initiation and implementation). Otherwise, data processing is carried out on the legal basis of Art. 6 para. 1 sentence 1 f) GDPR (balancing of interests) and in our interest in order to be able to answer your enquiry with the information relevant to you.

The data collected via the contact form and the communication to answer your enquiry will not be stored on the web server.

 

4. Use of cookies

Manage your consents

a.    Which cookies do we use?

For our internet presence we use the technology of cookies. Cookies are small text files that are sent to your browser by our web server when you visit our website and are stored by the browser on your computer, tablet computer or smartphone for later retrieval.

We use the following cookies on our websites:

_cookieconsent_status] Function: This cookie stores your notice of the cookie usage notice on this Web site. It contains the content "dismiss" if you have clicked on "Understood!" on our cookie notice. The cookie is stored for 12 months and is a so-called first-party cookie, i.e. a cookie that is controlled from our website.

For Google Analytics (see in detail below): 

[_ga] Function: This cookie is part of Google Analytics (see below) and is used to identify a user. It contains a sequence of numbers and is stored for 24 months. The cookie is a so-called first-party cookie, which is controlled from our website.

[_gid] Function: This cookie is part of Google Analytics (see below) and is used to identify a user. It contains a sequence of numbers and is stored for 24 hours. The cookie is a so-called first-party cookie, which is controlled from our website.

b.    Disabling Cookies

Whether cookies can be set and retrieved is determined by the settings in your browser. You can, for example, completely deactivate the storage of cookies in your browser, restrict it to certain websites or configure your browser so that it automatically notifies you as soon as a cookie is to be set and asks you for feedback. You can block or delete individual cookies. For technical reasons, however, this may result in some functions of our website being impaired and no longer functioning fully.

 

5. Use of Google Analytics with Google Tag Manager

It is important to us to design our Internet pages as optimally as possible and thus make them attractive for our visitors. To do this, it is necessary for us to know which parts of it reach our visitors in what way.

This website uses Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses cookies, i.e. text files which are stored on your end device and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation has been activated on our website so that your IP address is shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services to us as website operator in connection with website and internet use.

The recording of your usage behaviour and the transmission to Google will only take place if you have previously consented to the data processing and use of cookies for the purposes of "performance and statistics".

You can withdraw your consent at any time and prevent data collection in Google Analytics for the future by clicking on "Manage Consents" at the top of this page and deactivating the use of cookies for "Performance and Statistics" purposes.

Alternatively, you can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: 
https://tools.google.com/dlpage/gaoptout?hl=en.

In connection with the use of Google Analytics, we use the Google Tag Manager service on our website.

With the service Google Tag Manager we manage so-called "tags", which we have integrated on our website. Tags are small code elements that can be used to measure traffic and visitor behaviour, to measure the impact of online advertising and social channels, to use remarketing and targeting, and to test and optimise websites. When using tags, no data is stored on your end device.

We use these tags exclusively within the scope of website analysis with Google Analytics, i.e. to be able to analyse and optimise your use of our website even more precisely.

The Google privacy policy can be found here:
https://www.google.com/policies/privacy/partners/?hl=en.

To ensure an adequate level of data protection when transferring your data to a third country, we have agreed standard data protection clauses with Google LLC, which have been adopted by the European Commission for this purpose. You can obtain a copy of this agreement from us on request. Please contact us using the contact details above.

The processing of your data is carried out on the legal basis of art. 6 para. 1 a) GDPR in connection with your consent to the processing of your usage data for the purposes of "performance and statistics".

Your data collected within the scope of Google Analytics will be deleted after 18 months.

 

6. Google Maps

We also use content from Google Maps on our website to display maps of the surrounding area with charging options.

The display of Google Maps and a data transmission to Google will only take place if you have previously activated "external media" on our page and thus consented to the data transmission to Google.

You can revoke your consent at any time and prevent any further data transmission to Google in the future by clicking on "Manage Consents" at the top of this page and deselecting the "External Media" option.

In accordance with the Google Terms of Use (as at 31.03.2020), the Google Maps service is provided to you by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) if you have your habitual residence in the European Economic Area or Switzerland. If you have your habitual residence in another country, the Google Maps service will be provided to you instead by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

When you call up our page with activated "external media", the Google company responsible for your location will thus receive the information that you have called up the corresponding page on our website.

In addition, the data referred to in point 3 a) of this declaration will be transmitted. This is done regardless of whether you are logged into a Google user account or whether no user account exists. If you are logged into a Google Account, this data is directly assigned to your account. If you do not want this assignment to your profile, you must first log out of your Google Account.

When using Google Maps, your personal data may be transferred to Google companies in countries outside the European Economic Area where an adequate level of data protection is not guaranteed and your rights under European data protection law may not be enforceable. With your declaration on the use of Google Maps, you expressly consent to such a transfer of data.

Further information on the purpose and scope of data collection and processing by Google can be found in the Google privacy policy: https://policies.google.com/privacy?hl=en&gl=en. There you will also find further information on your rights and settings to protect your privacy.

The processing of your data is carried out on the legal basis of Art. 6 para. 1 a) GDPR in connection with your consent to use the Google Maps offer.

 

7. Google Fonts

We use Google Fonts fonts and symbols on our website.

In accordance with the Google Terms of Use (as at 22.01.2019), the Google Fonts service is provided to you by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) if you are habitually resident in the European Economic Area or Switzerland. If you have your habitual residence in another country, the Google Fonts service is provided to you instead by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

When you visit our website, the Google company responsible for your whereabouts is therefore informed that you have called up the relevant page on our website.

In addition, the data referred to in point 3 a) of this declaration will be transmitted. This is done regardless of whether you are logged into a Google user account or whether no user account exists. If you are logged into a Google Account, this data is directly assigned to your account. If you do not want this assignment to your profile, you must first log out of your Google Account.

Further information on the purpose and scope of data collection and processing by Google can be found in the Google privacy policy: https://policies.google.com/privacy?hl=en&gl=en. There you will also find further information on your rights and settings to protect your privacy.

The processing of your data is carried out on the legal basis of art. 6 para. 1 sentence 1 f) DSGVO (balancing of interests) and in our interest, in order to be able to use the fonts offered by Google Fonts on our website.

 

8. Facebook custom audiences (pixel method)

We use the Facebook Custom Audiences service to show you as a visitor to our website in future on the websites of the social media network Facebook targeted interest-relevant advertisements about our website and our offers ("remarketing") and to optimise our marketing measures with the help of statistical evaluations.

For this purpose, we have integrated the so-called Facebook pixel on our websites, with which we can record your use of our website, e.g. that you have viewed a particular offer on our website. This enables us to display advertisements on Facebook only to those Facebook users who have previously visited our website or shown interest in certain products or topics that are recorded on the basis of the websites visited. Our aim is to ensure that our advertising on Facebook is relevant to the potential interests of users and is not harassing.

You can change your settings for advertisements in Facebook at https://www.facebook.com/settings?tab=ads, provided you are logged in to Facebook. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

By integrating the Facebook pixel, Facebook Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, "Facebook") receives the information that you have accessed the relevant page on our website. In addition, the recorded usage behaviour and the data that your browser automatically transmits when you call up an Internet address (IP address, date and time of the call, browser type, browser settings, operating system, possibly the last page you visited, the amount of data transmitted and the access status) are transmitted to Facebook. Further information on the data transmitted to Facebook can be found at https://www.facebook.com/legal/terms/businesstools_jointprocessing (there in the "Pixels" section).

For its part, Facebook Ireland Ltd. uses Facebook Inc. (1601 Willow Road, Menlo Park, California 94025, USA) to provide its services. It is therefore possible that your data may also be transferred to Facebook Inc. and its affiliated companies.

To ensure an adequate level of data protection when transferring your data to a third country, we have agreed standard data protection clauses with Facebook Inc. which have been adopted by the European Commission for this purpose. You can obtain a copy of this agreement from us on request. To do so, please use the contact details above.

In addition to the integration of the Facebook Pixel, Facebook may use cookies, web beacons or other storage technologies to collect the information described above and process it for remarketing purposes.

The recording of your usage behaviour and the transmission to Facebook will only take place if you have previously consented to the data processing and use of cookies for marketing purposes.

You can revoke your consent at any time and prevent data collection for the future by clicking on "Manage Consents" at the top of this page and deselecting the option at "Cookies for Marketing Purposes".

You can also make a selection for usage-based online advertising with the following service providers, which will be considered by Facebook:

https://www.aboutads.info/choices
https://www.youronlinechoices.eu/

With regard to data collection and data transfer to Facebook in the context of using Facebook Custom Audiences, we and Facebook Ireland are jointly responsible for data protection in accordance with Art. 26 GDPR.

We have therefore entered into an agreement with Facebook, which regulates who fulfils which data protection obligations. You can view this agreement at https://www.facebook.com/legal/controller_addendum ("Supplement for Responsible Persons").

The essence of this agreement comprises the following provisions:

  • We are obliged to inform you that you can find information on how Facebook processes personal data, including the legal basis on which Facebook relies and ways of exercising the rights of data subjects vis-à-vis Facebook in the Facebook Data Policy at https://www.facebook.com/about/privacy.
  • Facebook is responsible for enabling you to exercise your rights as a data subject in accordance with Art. 15 to 20 GDPR (information, correction, deletion, restriction of processing and data transferability) with regard to the personal data stored by Facebook after transmission.

The legal basis for data processing is Art. 6 Paragraph 1 S. 1 a) GDPR in conjunction with your consent.


9. Polyfill.io

In order to ensure a consistent presentation of our website content on different browsers, we use the Polyfill.io service. Polyfill.io is a service of the Financial Times Ltd, Number One Southwark Bridge, London, SE1 9HL, United Kingdom ("Polyfill.io").

Therefore, by visiting our website, the Financial Times Ltd. is informed that you have accessed the relevant page of our website. In addition, the data mentioned under point 3 a) of this declaration is transmitted.

This transmission is used to retrieve browser features of Polyfill.io, if your browser does not have them, to enable a correct display of our website.

For further information on the purpose and scope of data collection and processing by Polyfill.io, please refer to the Polyfill.io privacy policy:
https://cdn.polyfill.io/v3/privacy-policy/.

The processing of your data is carried out on the legal basis of Art. 6 para. 1 f) GDPR (balancing of interests) and in our interest to ensure a uniform presentation of our website contents.

 

10. Envolvement of service providers and data transfer to third parties

In order to provide this website and for the aforementioned purposes, your data may be passed on to service providers supporting us (e.g. website hosting and support, evaluation of social media data by marketing agency), which we have of course carefully selected and commissioned in writing.

These service providers are bound by our instructions and are regularly monitored by us.

Your data will otherwise only be passed on to other third parties if this data protection declaration expressly refers to this or if we are legally obliged to do so.

 

11. Your rights

You have the right to ask us to confirm whether personal data concerning you is being processed; if this is the case, you have the right to obtain information about this personal data and the information specified in Art. 15 of the GDPR.

You have the right to demand that we correct incorrect personal data relating to you without delay and, if necessary, complete incomplete personal data (Art. 16 GFPR).

You have the right to demand from us that personal data concerning you be deleted immediately if one of the reasons listed in Art. 17 GDPR applies in detail, e.g. if the data is no longer required for the purposes pursued (right to deletion).

You have the right to request us to restrict processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have lodged an objection to processing, for the duration of the examination by us.

You have the right to object at any time to the processing of personal data concerning you for the purposes of direct marketing. You also have the right to object at any time to processing operations carried out pursuant to Art. 6, paragraph 1, sentence 1 e) or f) GDPR for reasons arising from your particular situation (Art. 21 GDPR). See in detail below.

You have the right to revoke any consent you have given us at any time with effect for the future (right of revocation).

You have the right to receive from us the data concerning you which you have provided us with in a structured, common and machine-readable format. You may also transmit this data to other bodies or have it transmitted by us (right to data transferability).

To exercise your rights, please contact: datenschutz@ionity.eu.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you is in breach of the GDPR (Art. 77 DPA).

In Bavaria the competent supervisory authority is Bavarian State Office for Data Protection Supervision, Postfach 606, 91511 Ansbach, www.lda.bayern.de.

 

12. Data Security

We also use technical and organisational security measures to protect personal data that is collected or collected, in particular against accidental or intentional manipulation, loss, destruction or against attack by unauthorised persons. Our security measures are continuously improved in line with technological developments.

When using our website, your personal data is encrypted using SSL/TLS technology to prevent access by unauthorised third parties.


September 2020
IONITY GmbH

 

Note on the right to object:

You have the right to object at any time to the processing of personal data relating to you that is carried out on the basis of Art. 6 paragraph 1, sentence 1 e) or f) of the GDPR for reasons arising from your particular situation (Art. 21 GDPR).

We then no longer process the personal data unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.