• IT Operations Manager (f,m,x) Munich or Dortmund office

    Permanent Employment, Full-time, Germany Munich


    Your mission

    In this function you support our IT Team in a fast growing and dynamic international Start-Up environment, your role in specific:

    • Manage all aspects of 2nd level IT operations to guarantee availability of systems & keep services running
    • Develop, operate and continuously improve a cloud infrastructure & application operations monitoring system
    • Secure 2nd Level support via ticketing system for IT infrastructure, interfaces and applications
    • Analyze occurring failures in depth and solve them
    • Be the interface to 3rd level in DevOps teams
    • Coordinate 1st level support and optimize support procedure & processes
    • Emergency standby for 24/7 engineering support
    • Prepare reports and ensure optimal performance and maintain records of service level agreements
    • Design, implement and ensure efficient maintenance
    • Create and maintain documentation
    • Administer and provide upgrade to systems and escalate issues
    • Prepare and review all Service Level Agreements for service delivery.
    • Act proactively by self-initiated projects and ensure efficiency

    Your profile

    • Successfully completed university studies of engineering, preferably computer science or alternatively an IT apprenticeship plus respective work experience
    • Several years (3+) of professional experience in the above-mentioned area or in a comparable environment
    • Knowledge of cloud platforms (e.g. AWS or Azure)
    • Experience with agile frameworks and tools (SCRUM, JIRA,…)
    • Knowledge of managing databases, interfaces (REST, SOAP) and cloud based applications
    • Experience in object-oriented programming is helpful, e.g. with Java, JavaScript
    • High level of commitment and reliability       
    • Excellent technical skills and ability to work in teams
    • Very good English language skills, other EU languages are welcome
    • Hand’s on mentality, interest in energy, e-mobility, Start-Up environment

    Why us?

    We are a team of uncomplicated, cosmopolitan and fairly smart people who see change as an opportunity and enjoy helping to shape a future market with great pressure and enthusiasm. If you are fascinated by electric mobility, and you want to be part of an international team, please apply - we are happy to receive your application!


    Apply